Can’t seem to determine the cost of IT maintenance? Read this blog to know how much it costs to get professional IT maintenance services. When a product is technically completed, it does not guarantee that it will function well or meet the consumer’s expectations. There is always room for improving, re-designing, or updating. As a result, software maintenance is essential.
However, founders and engineering managers are frequently confronted with the significant expenditures of product maintenance. It is challenging to avoid overpaying for maintenance and support IT solutions. So we are here to assist you!
Table of Contents
What is IT Maintenance?
The practice of upgrading and improving software after its initial release is known as software maintenance. It occurs following the completion of engineering, architecture, design, implementation, testing, and software deployment tasks.
Product maintenance involves more than just correcting bugs and adding new lines of code. It is a comprehensive range of operations for updating and adjusting software. A software system can take up to two years to develop, with maintenance lasting 15 to 20 years.
Why Do You Need IT Maintenance?
Like every other valuable thing in the world, software too needs maintenance. There are various reasons why you should maintain your software, including:
- Repairing defects and faults
- Modifying the software to meet certain difficulties and settings
- Modification of the design
- Integration with other systems
- Preventing technical problems in advance
- Software retirement
Essential IT Maintenance Costs
1. Domain Name
Registration costs are roughly $0-$20 per year, with renewals costing $10-$90 per year.
Every website requires a domain name; the typical renewal cost is between $10 and $90 per year. Some hosting companies include free domain registration with their hosting services, making it a more affordable alternative.
A domain comprises two parts: the website name and the extension. The price of a domain name is mainly determined by its extension. Including an additional domain privacy protection service as part of your maintenance contract is a good option. This feature aids in the protection of a domain name owner’s personal information and contact information.
2. Website Hosting
Average monthly costs: $2-$80, depending on site hosting type and membership term.
Web hosting is a service that allows you to publish your website online. Web hosting companies rent out space on their physical servers for users to store the data for their websites. To understand web hosting, read our beginner-friendly lesson “What is web hosting?”
The web hosting company and plan you select will influence the cost. A hosting provider often provides various hosting plans at varying pricing points. Furthermore, due to differences in features and general infrastructure, rival web hosting companies may charge varying costs for a similar service. The platform of your website also has an impact on web hosting maintenance fees. Most website builders, for example, already offer web hosting.
3. SSL Certificate
Average annual costs: $0-$1,000
SSL (Secure Sockets Layer) is a data transfer technology that allows servers and browsers to communicate securely. Higher security, tighter data privacy, and improved search engine performance are all advantages of having an SSL certificate on a website. An SSL certificate should be installed on websites that process sensitive user information such as passwords or credit card numbers.
The cost of SSL certificates varies according to the number of domains or subdomains they cover. Prices for a single-domain SSL range from $7 to $860 per year. Wildcard SSL certificates for many subdomains typically cost $50-$1,000 per year. Get a web hosting plan that includes a free SSL certificate to save money.
4. Tech Support
Average monthly expenses: $2-$300
Having access to a customer service team makes a significant difference when dealing with website issues. Whether you are a beginner or an advanced user, tech support can assist you in resolving site issues as soon as possible. There are various types of technical support:
- Live chat – Provides immediate support via chat messages. It’s most useful when a website crashes, faulty contact forms or security breaches occur.
- Email ticketing system – Email and an online monitoring system are used for technical assistance requests. Ideal for creating a paper trail with the customer support provider.
- Phone service – Gives rapid solutions and is ideal for those who like chatting directly with a customer service representative.
- Knowledge database – A knowledge database is available as tutorials or guides for users who prefer to explore and solve problems independently.
Most hosting companies include free live chat and email assistance with every subscription. These support methods should be sufficient if you maintain a personal or small business website.
5. Website design
Average costs: 0–$17/month if you’re self-designing, or an average of $6,000 and $500–$1,000/year if you hire a professional.
The digital visual depiction of a brand is represented via website design. It is one of the first elements that site visitors notice before determining whether or not to browse your content. Good web design has a favourable impact on search engine optimisation, which leads to increased traffic.
Web design costs vary depending on whether you do it yourself or hire a professional.
For small to medium-sized websites, such as personal blogs, self-designing is a fantastic alternative. A website can be designed from the ground up using either free or paid resources. This option adds only a minor monthly price to your overall website maintenance expenditures, often approximately $17/month.
Beginners who want more freedom and flexibility can construct and design a site using a CMS such as WordPress. You are in charge of picking, installing, and upgrading your WordPress website theme.
WordPress premium themes typically cost between $5 and $17 per month. Before purchasing a premium theme, make sure to look at the various payment options. Some themes are available for a one-time cost, while others require a membership.
Hire a Professional
Professional web developers are up to date on current design trends and can code a website to your exact specifications.
The cost of a web designer varies according to the type of website. They charge an average of $6,000 for a simple project, with website upkeep ranging from $500 to $1,000 per year. Because of its high cost, this solution is better suited for large websites with substantial traffic.
Average monthly costs: $0-$597
Plugins extend a website’s capabilities. The official WordPress plugin library currently has over 59,000 plugins. Install the following plugins to help improve your website:
- Contact form plugins – offer excellent capabilities for optimising site visitor messages. The premium versions range in price from $40 to $300 each year.
- Page builders – Add a drag-and-drop interface to your site editor with page builders. The annual maintenance price for premium page builders is from $20 to $350.
- Security plugins – add a firewall, virus scanning, brute-force protection, and login protection to your website. Premium security plugins range in price from $50 to $500 each year.
Consider adding a free caching plugin like W3 Total Cache to assist with website upkeep and reduce site maintenance costs.
There are also fully premium plugins available, such as WP Rocket and OptinMonster.
These plugins contain greater features than freemium options and are frequently more regularly maintained by their makers. WordPress maintenance fees for paid plugins range from $4 to $49 per month.
7. E-commerce Features
Average monthly costs: $18-$1,000
E-Commerce sites, unlike other types of websites, have significant maintenance costs due to features such as payment gateways and inventory management. Optional eCommerce services like dedicated assistance and email marketing might raise maintenance costs even further.
The entire cost of a bespoke eCommerce website is determined by the functionality required. Inventory management systems, for example, may not be required if you offer digital products such as eBooks or online courses.
The average cost for eCommerce capabilities for a standard website that is just starting to offer items or services is roughly $15/month. This figure may rise as you sell more goods or services.
8. SEO and marketing
Average monthly costs: $0-$10,000
Level of necessity: Important
To attract traffic to a website, marketing and SEO tactics must be budgeted for.
To attract your target audience, you must provide current and high-quality content such as articles, videos, and images. Quality content builds credibility, improves search engine rankings, and produces leads.
Consider your website’s specialisation and long-term aims when promoting your brand. When planning your website maintenance expenditures, consider the following digital marketing strategies:
- Search engine optimisation (SEO) helps your website rank higher on search engine results pages. Ahrefs, Ubersuggest, and Moz are examples of SEO tools. There are free alternatives and paid subscriptions range from $12 to $150 each month.
- Content marketing – The process of creating relevant and trendy content in order to attract, engage, and keep audiences. You can develop content in-house or hire a digital marketing agency or freelancers to do it for you. Rates vary according to the type of material but anticipate paying $1 per word for an article or $50-$3,000 per project.
- Social media marketing – It reaches a larger audience. A typical company spends $6,000-$10,500 a month on digital marketing tools, advertisements, and a social media manager.
You do not have to apply all of these marketing methods at the same time. Simple SEO, email marketing, and content marketing tactics can be used by smaller websites to get started.
Website maintenance expenses vary based on the size and style of the website, but they are typically around $5-$5,000 per month or $60-$60,000 per year. The precise quantity in your case will be determined by the nature of your website and its requirements.
This article has looked at some of the most important aspects of website maintenance pricing, such as domain registration, SSL certificates, and hosting. Other aspects of website maintenance, such as design and marketing strategies, can be more adaptable. If you’re not able to find the right IT services for your business, contact Expand My Business. We’re Asia’s largest marketplace for all kinds of digital marketing and IT services.
What factors influence the cost of IT maintenance services?
The size of your network, the complexity of systems, and the required level of support all impact the cost.
Are IT maintenance costs fixed or variable?
Costs can vary based on service level agreements, additional features, and customized solutions.
Do IT maintenance providers offer flexible payment plans?
Many providers offer monthly, quarterly, or annual payment options to suit your budget.